IHC Hospitals
Doctors who have offices in hospitals are NOT employees of the hospital. Hospitals will provide interpreters.
AltaView Hospital, Sandy
Intermountain Medical Center, Murray
LDS Hospital, Salt Lake City
The Orthopedic Specialty Hospital (TOSH), Murray
Angela Outzen is the manager of Language Services for the Urban Central Region Hospitals of Intermountain Healthcare. She has staff answering pagers for all facilities. To request interpretation services you may do the following:
AltaView, TOSH and IMC Hospitals – page daily, including weekends and holidays, from 7:00 am to 11:00 pm, at 801-249-3309, wait for five seconds, then enter your phone number adding *00 at the end of your number. Her staff will return your call by relay.
LDS Hospital – page daily, including weekends and holidays, from 7:00 am to 11:00 pm, at 801-249-5468, wait for five seconds, then enter your phone number adding *00 at the end of your number. Her staff will return your call by relay.
To contact Angela Outzen directly, call via relay to 801-507-5129 and leave your message. She will get back to you the same day, but if you need interpreters please page as indicated above.
McKay-Dee Hospital (an Intermountain Healthcare Hospital)
Arlene Anderson is the Language Program Supervisor. She coordinates and assists Health care providers and Non-English speaking, Deaf and hard of hearing patients who require interpreters for understanding medical services given at this hospital. This service is not limited to American Sign Language interpreters. It also includes foreign languages. Interpreting services only includes the hospital; it does not include Physicians offices.
If you are Deaf or Hard of Hearing and will have a scheduled medical procedure (surgery, x-rays, ultrasounds etc…) at the hospital, please inform the health care provider or contact Arlene Anderson that you need an ASL interpreter. She can be e-mailed or called via TTY to request an ASL interpreter. Please e-mail or call with as much in advance possible; this will allow the interpreting department to schedule an ASL interpreter. Provide information such as your name, contact information, the medical procedure with the date and time. Interpreting Services hours of operation are Monday through Friday 8:00 am to 6:30 pm. For ER visits please contact Interwest Interpreting directly.
Office: 801-387-3129
Fax: 801-387-3149
E-mail: arlene.a.anderson@imail.org
University of Utah Hospital
Lenna Habbeshaw is the Language Program Coordinator at the University of Utah Hospital. She can arrange for a sign language interpreter in the hospital – but not for the doctors.
Phone: 801-581-2200
Email: Lenna.Habbeshaw@hsc.utah.edu
Utah Hospitals and Health Systems Association
David Gessel, J.D. is an attorney for Utah Hospitals and Health Systems Association. They maintain a website at this link.
If you have a problem with ANY hospital, contact David Gessel. Give him the name of the hospital, the date of the problem and people you talked to at the hospital.
Please tell David Gessel if you prefer to choose your own interpreter and choose your own interpreter agency and that you do NOT want hospitals to sign contracts with only one interpreter agency.
Cell phone: (801) 231- 3404
Email: dave@uha-utah.org
Note: Five hospitals in the Salt Lake area have a formal communication policy. McKay Dee in Ogden also has one.
To update your information, or to have your information added or deleted from this list, contact Valerie Kinney at vkinney@comcast.net